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Privacy Policy

1. Data controller

The controller responsible for processing personal data on this website within the meaning of the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Italian Personal Data Protection Code (Legislative Decree 196/2003, as amended by Legislative Decree 101/2018) is:
 

Ridge Agency
Contact person: Michael Tavella
Email: info@ridgeagency.it
Phone: +39 388 85 88 709
 

Ridge Agency is currently in the process of being founded. Full company details (legal form, registered address, VAT number) will be added shortly.
 

2. General information

We process personal data only to the extent necessary to provide a functional website and our services, and only on a legal basis under Art. 6(1) GDPR, in particular:

  • Art. 6(1)(a) GDPR: consent

  • Art. 6(1)(b) GDPR: performance of a contract or pre-contractual measures

  • Art. 6(1)(c) GDPR: compliance with a legal obligation

  • Art. 6(1)(f) GDPR: legitimate interests

Personal data means any information relating to an identified or identifiable natural person, such as name, email address, phone number or IP address.
 

3. Hosting

This website is hosted by Wix.com Ltd., 5 Yunitsman St., Tel Aviv, Israel (“Wix”). When you visit the website, Wix processes the data required to deliver it: IP address, browser type and version, operating system, referrer URL, pages visited, and date and time of access. This data is stored in server log files.

Legal basis is our legitimate interest in a secure, stable and efficient presentation of our website (Art. 6(1)(f) GDPR).

The European Commission recognises Israel as providing an adequate level of data protection. Where data is transferred to Wix affiliates or service providers in the USA, the transfer is based on the EU-US Data Privacy Framework and/or the EU Standard Contractual Clauses. We have concluded a data processing agreement with Wix pursuant to Art. 28 GDPR.

More information: https://www.wix.com/about/privacy
 

4. Cookies and consent management 

Our website uses cookies. Essential cookies are set on the basis of Art. 6(1)(f) GDPR and Art. 122 Italian Privacy Code; all other cookies and third-party services are only loaded with your consent (Art. 6(1)(a) GDPR). To manage your consent we use Usercentrics, provided by Usercentrics GmbH, Sendlinger Straße 7, 80331 Munich, Germany. Usercentrics stores consent ID, date and time, consent status per service, banner version, browser/device information and an anonymised IP address to document your consent. Legal basis: Art. 6(1)(c) GDPR in conjunction with Art. 7(1) GDPR. You can change or withdraw your consent at any time via “Privacy Settings” in the footer. We have concluded a data processing agreement with Usercentrics.
 

5. Website statistics (Wix Analytics)

With your consent, we use the statistics function integrated in Wix (Wix Analytics) to understand how visitors use our website. This includes pages viewed, time spent on the site, traffic sources, device and browser type, and approximate location (country/region). Cookies are used for this purpose. The data is processed by Wix on our behalf (see section 3) and is evaluated by us only in aggregated form.

Legal basis: your consent (Art. 6(1)(a) GDPR, Art. 122 Italian Privacy Code). You can withdraw your consent at any time via the “Cookie Settings” link in the footer.
 

6. Contact by email or phone

If you contact us by email or phone, we process your details (name, contact data, content of your enquiry) to handle your request. Legal basis: Art. 6(1)(b) GDPR if your enquiry relates to a contract or pre-contractual measures. Otherwise, our legitimate interest in responding to enquiries applies (Art. 6(1)(f) GDPR).

Our email service is provided by webgo GmbH, Hamburg, Germany. Emails are stored on servers in Germany. We have concluded a data processing agreement with webgo pursuant to Art. 28 GDPR.
 

7. Contact form (Wix Forms)

If you contact us via the contact form, we process the following data:

  • whether you are a brand or a shop

  • whether you would like to receive our agency presentation

  • first and last name

  • company name

  • location

  • phone number

  • email address

  • your message
     

We use this data to handle your enquiry, answer follow-up questions and, if requested, send you our agency presentation. The form is provided by Wix (see section 3). Submissions are stored in our Wix account and forwarded to us by email to info@ridgeagency.it via webgo (see section 6).

Legal basis: Art. 6(1)(b) GDPR (pre-contractual measures). Mandatory fields are marked with an asterisk. If no business relationship arises from your enquiry, we delete your data no later than 12 months after our last contact, unless statutory retention obligations apply.
 

8. Appointment booking via zeeg

To book a call or intro meeting, we use the scheduling service zeeg, provided by Zeeg GmbH, Berlin, Germany. When you click “Book a call”, you are redirected to our booking page on zeeg. No data is transferred to zeeg before you click.
 

When you book an appointment, zeeg processes the data you enter ([name, email address, phone number, company, message]) as well as technical data such as your IP address. zeeg uses it to schedule, confirm and remind you of the appointment and, if necessary, to reschedule or cancel it. zeeg stores and processes data exclusively on servers within the EU (Germany/Netherlands). We have concluded a data processing agreement with Zeeg GmbH pursuant to Art. 28 GDPR.
 

To manage our appointments, zeeg is connected to our Apple iCloud calendar. Booked appointments, including your name, email address, appointment time and message, are therefore also stored in iCloud. The provider is Apple Distribution International Ltd., Hollyhill Industrial Estate, Hollyhill, Cork, Ireland. Data may be transferred to Apple Inc. in the USA. Apple Inc. is certified under the EU-US Data Privacy Framework.

Legal basis: Art. 6(1)(b) GDPR (pre-contractual measures) and our legitimate interest in efficient appointment management (Art. 6(1)(f) GDPR).

More information: https://zeeg.me/en/legal/privacy, https://www.apple.com/legal/privacy/
 

9. Link to Instagram

Our website contains a link to our Instagram profile. This is a plain hyperlink, not an embedded plugin. No data is transferred to Instagram (Meta Platforms Ireland Ltd.) until you click it. After that, Meta’s privacy policy applies: https://privacycenter.instagram.com/policy
 

10. SSL/TLS encryption

This website uses SSL/TLS encryption, which you can recognise by “https://” and the lock icon in your browser.
 

11. Recipients

We share personal data with third parties only where necessary for the purposes described above. In particular, this means our service providers Wix, webgo, zeeg and Apple, and, where legally required, public authorities.
 

12. Storage period

We store personal data only for as long as necessary for the respective purpose, unless a specific period is stated in this privacy policy. Data subject to statutory retention obligations (e.g. 10 years for business records under Art. 2220 Italian Civil Code) is retained for the legally required period and then deleted.
 

13. Your rights

Under the GDPR, you have the following rights at any time:

  • Right of access (Art. 15 GDPR)

  • Right to rectification (Art. 16 GDPR)

  • Right to erasure (Art. 17 GDPR)

  • Right to restriction of processing (Art. 18 GDPR)

  • Right to data portability (Art. 20 GDPR)

  • Right to object (Art. 21 GDPR): Where processing is based on Art. 6(1)(f) GDPR, you may object at any time on grounds relating to your particular situation.

  • Right to withdraw consent (Art. 7(3) GDPR): You can withdraw any consent at any time with effect for the future.

To exercise your rights, contact info@ridgeagency.it.
 

14. Right to lodge a complaint

You have the right to lodge a complaint with a supervisory authority. In Italy, this is the Garante per la protezione dei dati personali, Piazza Venezia 11, 00187 Rome, www.garanteprivacy.it. You can also contact the supervisory authority in your EU country of residence or work.
 

15. No automated decision-making

We do not use automated decision-making or profiling within the meaning of Art. 22 GDPR.
 

16. Changes to this privacy policy

We may update this privacy policy to reflect legal or technical changes. The current version published on this website applies.
 

Last updated: October 2026

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